Clarity Through Values Drives Fulfillment and Results with Michael Unbroken

Having clarity on what you want is important. Having clarity on who you want to become is powerful.

Knowing what you value most and leveraging your values to prioritize what you need to focus on keeps your actions and your choices aligned with your vision of who you want to become. This is true for a person, team, business, or brand.

Michael Unbroken shares his incredible story and his gift for teaching others to face their fears and achieve big goals. He challenges us all to look in the mirror, acknowledge where we are, and push for bigger results.

THE ONE THING TO IMPLEMENT FROM THIS EPISODE

Without clarity on your values, you will never be able to make the right decisions. Visit the1thing.com/values to see our Core Values Deck and find the clarity you need to move forward.

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Controlling Your Creative Mindset with Deborah Peters

Have you had this experience: You’re imagining or envisioning some extraordinary possibilities for yourself or your business, firing on all cylinders, in a highly creative state of focused flow? But then something shifts, and you start focusing on all the wrong things — limitations, challenges, and obstacles that stand in your way.

We all struggle with limiting beliefs. It’s a common roadblock for creative entrepreneurs looking to do something ambitious. But it doesn’t have to stop you.

Deborah Peters has some valuable insights into how we can control our mindset and stay in that creative space. She offers actionable advice on how leaders, entrepreneurs, or driven individuals can both envision what they want and stay on the path to achieving it.

THE ONE THING TO IMPLEMENT FROM THIS EPISODE

If you want to get out of a cycle of limiting beliefs and start pushing your life forward, visit the1thing.com to get the coaching and support you need.

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The Power of Customer Service and Brand Confidence

Customers are evolving. Customer service and customer experience needs to evolve with it. 

Your business brand or your personal brand is enabled by your customers’ trust and confidence in that brand. And putting the customer first today requires greater speed and agility than ever before.

Gabe Larson, Head of Marketing at Kustomer which has recently been acquired by Meta and host of the Customer Service Secrets podcast, shares what it means for him and his company to put the customer first in today’s market and how it can shift our mindset from viewing customer service as a cost and more as a revenue generator.

Is customer service your ONE Thing? Visit the1thing.com and find out how to align your teams around your priorities to see results that move the business forward.

To learn more, and for the complete show notes, visit: the1thing.com/pods.

We talk about:

  • The power and impact of customer confidence
  • The core pillars of building a sustainable brand
  • Using creative plagiarism outside of your field for inspiration
  • The changing expectations of customer service

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What High-Level Physicians Can Teach Us About Leadership with Dr. Richard Winters

Dr. Richard Winters is a career physician out of the Mayo Clinic focusing on emergency medicine, having served as managing partner for the Democratic Physician Group, department chair of an emergency department, president of an 800-physician medical staff, and CEO and founder of a startup care organization.

Dr. Richard has most recently grown into the role of a trainer, executive coach, and developer of future leaders. He dives into how he leverages the skills he’s seen in his career environment to help new and developing leaders sharpen their skills.

We talk about what it means to create a shared reality, how to identify the fears and worries of your team, and how to infuse a shared vision of what success looks like.

THE ONE THING TO IMPLEMENT FROM THIS EPISODE

If you’re looking to up-level your leadership skills, visit the1thing.com to see our free resources, paid offerings, and more.

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If you’re going to learn a new skill, why not learn from the masters?

With MasterClass, you can learn from the world’s best minds – anytime, anywhere, and at your own pace. With over 180 classes from a range of world-class instructors, that thing you’ve always wanted to do is closer than you think.

This holiday, give one annual membership and get one free! Go to MasterClass.com/one today.

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This Thanksgiving, it’s important to be thankful to the people in our lives.

We can also be grateful for those who make our work lives easier. That’s why it’s so important to have the right people on your team. And if you want to hire these people for your business, you need ZipRecruiter.

You can try it for FREE at ZipRecruiter.com/onething.

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How People-First Leaders Will Win the Future with Cheryl Desantis

A major determinant of company culture comes down to how you value your people leaders — those who develop the talent within your company.

Cheryl Desantis is the Chief People & Diversity Officer at the Smile Direct Club, a company disrupting the 120-year-old, $20 billion dollar orthodontics industry. She holds more than 20 years of experience in strategic people and organizational development. She enables the growth of a business through its team members, striving to maintain a strong company culture through values-based leadership.

Her purpose is to inspire and empower courageous transformation in leaders to bring more empathy, love, and kindness to the world. Her new book “Steel Backbone, Soft Heart: How Heart-Centered Leadership Changes the Way You Live, Love & Lead” is out now. We discuss what it means to have a soft heart and a steel backbone, why human-centered leadership is a must for the future, and how to find the balance between productivity, profit, and purpose.

THE ONE THING TO IMPLEMENT FROM THIS EPISODE

If you want to be a strong leader, bringing a full sense of who you are to the table is essential. If you want to dive deeper into your own self-knowledge, visit the1thing.com/corevalues and pick up our Core Values Deck.

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Ensuring your team uses the same consistent brand language is an important part of marketing your business.

It can be a challenge to get everyone on the same page, though. That’s where TextExpander comes in. It can ensure your team’s communication is consistent, current, and accurate. It also allows them to communicate faster so that they can focus on what’s most important.

Visit TextExpander.com/podcast to learn more and get 20% off your first year.

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Impacting Others Through Creativity and Purpose with Cathy Heller

Cathy Heller is the host of the popular podcast Don’t Keep Your Day Job where she encourages listeners to find more purpose, make an impact, and build an abundant life — all while doing what they love. She gives people the permission to make something messy and be themselves without worrying about making everything perfect.

She shares with us some of the strategies she used to break into the music industry and how she helps millions of listeners learn to make a living from their passions.

THE ONE THING TO IMPLEMENT FROM THIS EPISODE

If you’re ready to pursue your own passions, visit the1thing.com to find information to help you get the most out of your time.

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