Many of us grew up hearing the old adage: if you don’t have anything nice to say, don’t say anything at all. But as you get into the workforce – especially as a leader of people – part of your job is taking a stand for their greatness when they may be fighting for their limitations.

Think about a time when you received some harsh feedback that you ended up being really grateful for. It probably helped you grow as a person. What did they do that made it successful for you? And what would have happened if you had not received that feedback?

At the heart of a successful conversation is what Kim Scott calls “radical candor.” It’s about being candid with people and saying what needs to be said for their benefit. And it’s called “radical” because of how rare it actually is.